Job Description

Opportunities with Optum New York/New Jersey region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York and New Jersey. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind  Caring. Connecting. Growing together.

Optum Pediatric Urgent Care of Wantagh, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented  Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: Office is open seven days a week. This role would consist of a 37.5-hour work week, between the hours of 7:00 am to 10:00 pm including holidays. The schedule will be determined by the supervisor upon hire. ( tentative schedule Sunday 7:00 am to 10:00 pm, Monday 7:00 am to 3:00 pm, Tuesday 2:00 pm to 10:00pm and Friday 2:00pm to 10:00 pm )  

Location:  1167 Wantagh Avenue, Wantagh, NY 11793 

Primary Responsibilities:

• Greets patients, family members and guests with a friendly smile
• Assists patients with signing in and completing registration
• Schedule appointments for new or established patients
• Collect copays
• Obtain referrals
• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
• Enters and scans patient’s demographic and insurance information into Epic
• Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
• Sends patient records to primary care physician
• Ability to be cross trained as a medical assistant
• Greets patients, family members and guests with a friendly smile
• Assists patients with signing in and completing registration
• Enters and scans patient’s demographic and insurance information into Epic
• Assists with other tasks as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program

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