Job Description

Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation and know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row. We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts. Pat Milliken Ford will do all it can to promote their employee’s growth within the store and offers a wide range of benefits including weekends off for all employees. Responsibilities:

• Oversees the parts sales process from customer inquiry to finding the part to invoicing the customer
• Works with parts manager to locate any parts not in stock
• Completes special order parts requests for any parts that need to be ordered for the customer
• Communicates with customer on the status of any parts ordered and notifies them upon delivery to the dealership
• Performs other duties as assigned
• Serves as backup to stocking clerk as necessary
• Communicates with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understands and follows federal, state and local regulations applicable to industry

• High School Diploma or equivalent required
• Experience with auto parts sales required
• People focused and strives to provide great customer service
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Professional appearance and strong work ethic
• Proficient computer skills preferred
• Valid and current Driver's License with ability to maintain a good driving record

• BCBS for employee and eligible family members (PPO or HMO)
• Paid vacation after a year
• Dental
• Vision

* 401(K)

• Collaborative, family environment
• Promote from within culture

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