Job Description

Job Responsibilities:

Passion to deliver the best experience through attentive and friendly service

Follows all company safety and sanitation policies and procedures

Responsible for bus station cleanliness and stocking of service areas throughout the shift

Empties trash and spot sweeps whenever floor needs it or upon manager’s request

Performs opening and closing responsibilities in a timely and detailed manner

Ensures all food is properly garnished and presented prior to running it out to a guest

Delivers food to tables and ensures guests have all they need

Informs managers of any ticket times exceeding standards

Busses and resets tables with a sense of urgency

Offers assistance to guests by clearing away dishes, glassware, and refilling beverages if needed

Assists other team members as needed or when business needs dictate

Maintains a favorable working relationship with all other employees to promote a

cooperative and harmonious working relationship which will be conducive to maximum morale,

productivity, efficiency and effectiveness.

Holds self to a higher standard, being a role model at all times

Greet all guests as they walk through the restaurant

Physical and Environmental Conditions:

Works days, and/or weekends as required.

Work in a noisy, fast paced environment with distraction conditions

Move about the restaurant and standing for long periods of time

Read and write handwritten notes

Reach, bend, stoop and wipe frequently

Lift and carry up to 30 pounds

Skills Required

Demonstrates knowledge and ability to execute standards

Must be friendly and smile frequently

Must be able to read and communicate in English

Calmly respond to dissatisfied guests and calling issues to managers’ attention

Must be able to verbalize guests’ needs to other employees/managers

Able to articulate clear greetings, requests for assistance, and farewell to guests.

RESTAURANT EXPERIENCE IS A MUST

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