Medical Billing/Insurance Specialist & Front Desk Support Job at Orthopedic Health Center, Miami, FL

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  • Orthopedic Health Center
  • Miami, FL

Job Description

Job Description

Job Description

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Benefits & Perks:
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Benefits
Job Summary:
We are seeking a dedicated and detail-oriented Medical Billing/Insurance Specialist & Front Desk Support team member. This dual-role position involves managing insurance claims and billing processes while also providing support at the front desk to ensure a smooth and welcoming patient experience.
As a Billing Specialist , you will handle insurance-related inquiries, process documentation, and collaborate with clients and providers to ensure accurate billing. As Front Desk Support , you will assist with scheduling, patient check-in/check-out, and general administrative duties.
The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable communicating over the phone and in person.
This is a specialty medical practice with a professional, patient-centered environment and a supportive team culture. If youre looking for a collaborative and balanced workplace, we encourage you to apply.

Responsibilities:
Billing & Insurance
  • Assist clients with processing insurance claims through private insurance, Medicaid, and Medicare
  • Verify insurance information and update patient records
  • Accurately process necessary insurance forms and documentation
  • Collaborate with physicians offices and hospitals to obtain billing and charge information
  • Enter billing and payment information into the system without errors
  • Follow up on outstanding claims or payments as needed
Front Desk Support
  • Check patients in and out for appointments
  • Schedule, reschedule, and confirm appointments
  • Answer phones, assist clients with questions, take messages, and screen calls
  • Collect co-pays and process payments
  • Maintain a welcoming and organized front desk area
  • Adhere to HIPAA guidelines and maintain the highest level of confidentiality
Qualifications:
  • Strong customer service and communication skills
  • Previous experience in medical billing and coding required
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Experience with QuickBooks preferred
  • Excellent organizational and multitasking abilities
  • Strong attention to detail and accuracy
  • Ability to maintain professionalism and discretion in a healthcare setting
  • Comfortable working both independently and collaboratively as part of a team

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