Parts Counter Sales Job at M&K Truck Centers, Harrisburg, PA

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  • M&K Truck Centers
  • Harrisburg, PA

Job Description

Job Description

Job Description

Join our team as a Parts Counter Salesperson, where you'll be integral in delivering top-notch customer service and managing the sale and distribution of heavy-duty truck parts. Your expertise in parts counter sales will ensure customers receive the right solutions for their needs.

Key Responsibilities:

  • Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.

  • Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.

  • Efficiently process telephone orders for Mack and Volvo truck parts.

  • Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.

  • Handle payments and obtain credit authorizations as necessary.

  • Conduct regular inventory checks to maintain accurate stock levels in the parts counter.

  • Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.

  • Inspect returned parts for defects and facilitate exchanges or refunds as needed.

  • Organize and label parts in the warehouse according to established systems for easy retrieval.

  • Catalog and categorize parts to ensure proper placement on the stock shelves.

Qualifications:

  • Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts.

  • Experience with Volvo, Mack Isuzu, Hino parts is a plus

  • Familiarity with CDK software is a plus.

  • Strong ability to read and comprehend instructions and information.

  • Excellent communication skills to assist customers effectively at the parts counter.

  • Willingness to learn the dealership’s computer system through training.

  • Maintain a professional appearance and demeanor.

What We Offer:

  • Competitive salary and benefits package.

  • Opportunities for professional development and growth.

  • A supportive and dynamic work environment.

Ready to Join Us?
If you’re interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey!

For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.

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