Experienced RV Service Manager
Location: Dallas–Fort Worth Metroplex
Employment Type: Full-Time | On-Site
A reputable and well-established RV dealership in the DFW area is seeking an experienced RV Service Manager to lead its service operations. This is a key leadership role focused on technician oversight, repair quality, and ensuring a strong customer experience.
Responsibilities:
Manage day-to-day operations of the service department, including technician scheduling, repair workflow, and quality control.
Lead, coach, and support a team of RV technicians, service advisors, and support staff.
Ensure timely and accurate repairs across a wide range of RV units, including motorhomes, travel trailers, and fifth wheels.
Collaborate with parts and sales departments to streamline communication and operations.
Oversee warranty processing, vendor relationships, and department profitability.
Monitor and drive improvement in CSI scores, technician productivity, and operational efficiency.
Requirements:
3–5+ years of direct experience in RV service management, preferably at a dealership.
Strong working knowledge of RV systems, including HVAC, electrical, plumbing, and mechanical slideouts.
Proven leadership experience with the ability to manage performance and resolve conflict.
Familiarity with service management software such as IDS, CDK, or similar platforms.
Excellent organizational and customer service skills.
Valid driver's license; RVDA or RVIA certifications are a plus.
Compensation and Benefits:
Competitive salary with performance-based incentives
Full benefits package, including medical, dental, and paid time off
Opportunity for advancement within a well-regarded dealership group
Stable, long-term employment in a high-demand industry
About SourceLine: This opportunity is presented by SourceLine, a U.S.-based sourcing partner specializing in roles within the heavy equipment, RV, marine, Powersports, solar, and logistics industries. We support companies across these sectors with targeted candidate outreach for technician, sales, and operations positions. Every candidate is sourced by real recruiters — no bots, no resume spam, and no placement fees.
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