Job Description

LA Cha Cha Chá is looking for a Part-Time Server to join the team! We're a Mexican restaurant in the heart of downtown Arts District. Our food and beverage menus are inspired by Mexico City’s innovative culinary concepts and traditional Mexican dishes.

Must have open weekend lunch and dinner availability, full availability preferred. Full-time opportunity based on performance and availability.

Responsibilities:

• Ensure proper flow of guest experience by taking the lead on all steps of service 
• Greet and guide guests through their entire dining experience
• Have a full knowledge of food and beverage menus and properly execute the service of each. 
• Have full knowledge of food and beverage service and menu drop lines
• Have basic allergen knowledge and learn all menu item allergies
• Accurately ring in all items
• Have a full knowledge of proper coursing, modifiers, and POS ordering protocols (we use Toast POS)
• Provide correct mise en place for all guests in a timely and efficient manner
• Maintain tables (guest satisfaction, beverage levels, mise en place, cleanliness) always
• Maintain cleanliness of all tables, chairs, and floors in section and service stations
• Accurately process all payments (ensuring credit card slips are signed)
• Properly handle cash and credit cards, and accurately collect and record tips
• Set up and break down the dining room and perform other sidework responsibilities
• Communicate with all necessary departments to ensure smooth flow of service
• Communicate all service issues and guest complaints to a manager
• Support the team as needed

Qualifications:

• Valid Food Handler’s certificate preferred
• Valid RBS certificate required
• 2+ years server experience in fine dining and/or high-volume establishment preferred.
• Be comfortable with repetitive motions such as walking, bending and standing during your scheduled shift.
• Be able to lift and carry at least 50 pounds.

Compensation:

This job description is not an exclusive list of all functions of the role. Other tasks may be asked to be performed as needed in the best interest of the business.

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